Voice Publisher

Build voice applications for your business or your customers,
with speed, collaboration, quality, scalability and visual development.

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Visual Development

Built-in Visual Call Flow Editor

In a few clicks, create your voice applications by adding, configuring and linking together a wide set of voice pages. Depending on the edition of Voice Publisher, the visual editor offers you up to 20 types of voice pages to build applications that perfectly meet your needs.

Intuitive Ressource Management

Add audio files, set up calendars or define transfer destinations, and use them easily to build your voice applications' call flows.

Business Data Integration

Use some of your business, organization or customer data to optimize, accelerate and strengthen call flow management.

One-click Deployment

Version control for teams

Controlling your applications' versioning allows you to easily manage the development cycle: development, test, production, archive. Rollback to the previous version is also possible in one click.

Advanced Test Environment

Publish any version of your voice applications to your test environment. The deployment is automatic and immediate, with test numbers available.

Real-time Update

Change your applications' settings in real time. Any time, you can configure new messages, calendars, or destinations online.

Collaboration

Multi Account Management

Effectively manage all of your customer accounts and access user permissions. And switch accounts in a few clicks with a unique login.

Custom Roles for Uers

Invite your teammates or your customers, and decide on their permissions according to the roles assigned to each: management, development, administration, read-only access, support,...

Activity Tracking

Follow users' activities in each account to better understand a business context, and provide your support if needed.

Phone Numbers

Bring your Own Numbers

Add your phone numbers in your customers' accounts and use them as phone numbers in voice applications and for your customers.

Link Numbers & Applications

Associate phone numbers with test environments and production environments, to confidently deploy voice applications.

Global Support

Our platform supports international phone numbers and collects & transfers calls related to many countries.

Real-time Analytics

Fully detailed Reports

You can benefit from a series of accurate reports, which help you analyze inbound calls and callers' behavior. So, it is easier to make adjustments to improve your call flows.

Custom Alerts

With custom reports and alerts, you can simply manage your voice applications and detect traffic peaks or anything going unusual.

Call History

For each application, a detailed call history provides valuable data on each of your inbound calls (date, durations, numbers, interactions, etc).

Secure & Reliable Technology

Secure

Your telephony applications are deployed and hosted in our secure cloud. If you want to work with a Hybrid Cloud, we can deploy to your private cloud with Automatic Remote Deployment (ARD).

Scalable

Voice Publisher has a very reliable and secure infrastructure, that results of many years of development. It handles more than 100 million calls each year, collected in more than 50 countries.

Uptime

Voice Publisher has a 99.99% uptime over the last twelve months. And we are constantly improving it with one goal in mind: being 100% available.

Voice Application Examples

Call Tracking

Analyze phone calls from your marketing campaigns to measure how your ads, sources, keywords & pages are performing.

Call Management

Help your customer-centric sales team improve contact performance to handle 100% of inbound calls from customers.

Intelligent Call Routing

Automate inbound call routing with an IVR and smart rules to help your customers be transferred to the right destination.

Get Started Now

Our experts are always available to answer any of your questions about features, integrations or pricing to get started with your Dexem Voice Publisher account.

Talk to Sales
or

Call us now directly at +1 (646) 553-6446.