Dexem provides cloud-based telephony solutions to modernize your call management and create powerful human connections with your customers.
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Trusted for many years by 1000+ companies around the world.
Products
Analyze where your phone calls come from (campaigns, medias, traffic sources) to manage and optimize your return on investments, with accurate and objective data on phone call conversions.
Automate your call routing with a cloud-based interactive voice response (IVR) system connected to the tools your team uses every day. Cloud IVR is easy to setup, customize and use, even for nontechnicals.
Improve the efficiency and availability of your Sales & Support teams, to sell more and enhance customer satisfaction, thanks to a modern interface, connected to your tools, to manage all your phone calls.
Connect the Dexem solution with the tools you use every day to bridge the gap between telephony and Cloud, and bring back the management of your phone calls at the heart of your digital strategy.
Why Dexem ?
Our cloud platform allow us to meet your different needs, now and tomorrow, at every stage of a call life cycle : before the call, before the conversation, during the conversation and after the call.
Every year, we release hundreds of new features, improvements and fixes, to help you manage your phone calls event better and anticipate industry developments.
We attach great importance to offer you modern solutions, easy to setup and pleasant to use, as thousands of users already do on a daily basis.
Every year, thousands of companies trust us to manage over hundreds of millions of calls with 99.99% uptime, thanks to our redundant systems.
Our platform is designed on specific features for data security and confidentiality, in accordance with current regulations (GDPR, etc.).
With expertise in telephony and digital, The Dexem teams support you, from the definition of your needs to customer support, including the setup of your solution.
Who is using Dexem ?
Customer since 2016
Côté Sushi is using Dexem to take thousands of orders over the phone, every day, everywhere in France, for its 50+ restaurants.
Customer since 2015
Rentacar is using Dexem to centralize the management of calls to its 300+ branches and the agents of its shared call center.
Customer since 2017
DomusVi is using Dexem to measure performance of its marketing campaigns and analyze calls from its 250+ establishments network.
Customer since 2012
Air France is using Dexem to qualify and route its customers' calls to its call centers on 4 continents, in 50+ countries.
Our experts are available to answer any of your questions about our products, our pricing or our support.